Tournament Refund Policy
If Waterloo Minor Hockey is required to cancel the tournament due to COVID-19 and/or subsequent restrictions, a full refund will be issued to all teams registered to play. The decision to cancel a tournament will be based on directions from local public health officials and the provincial government.
If a team must withdraw from a tournament due to a member or members of the team being exposed to COVID-19, and the quarantine period cannot be safely completed before the tournament, the team will be issued a full refund.
A team withdrawing due to COVID-19 related reasons will be required to provide a letter from their governing body stating their exposure has been documented.
A team withdrawing for any reason other than COVID-19 at any time that is 30 days or less prior to the start of the tournament will not receive a refund.